How we work

We provide software solutions, services and technologies to cover a wide-ranging and complete offering that responds promptly to the demands for transformation and innovation drivers originating from the world of Healthcare and Public Administration.

A modular and adjustable product offering that allows for completeness and scalability at the same time.

Goal-oriented: our strength is successfully responding to customers’ requirements in a solid and concrete way, with flexibility and the ability to mediate. We know how to face challenges with an approach strongly based around problem-solving, with a large focus on intervention priorities and a healthy dose of pragmatism.

R&D

Every year, we invest between 5% and 6% of ASA Sistemi Informativi revenues in Research and Development, pursuing an innovation model that adds value to the creativity and expertise of its resources, promotes the internal exchange of knowledge and encourages external fusion and collaboration.

R&D activities pursue the need to respond to scenarios presented by a fast-changing Healthcare system. They identify the main objectives to guarantee specific care options for every patient in the centrality of patients and the transparent sharing of clinical information. Deep Learning and Artificial Intelligence are the key elements to this evolution, in combination with a series of technological drivers including: clouds, portable devices, the Internet of Things, Big Data/Analytics and social applications.

The R&D sector follows these directions internally and externally thanks to the identification of specific branches of research and innovation, and initiates collaborations with national and international research bodies, higher education institutes and sector experts, also leveraging funding opportunities offered by the Autonomous Province of Trento, the ERDF and the PON/MIUR national funding proposals.

We also collaborate with the Bruno Kessler Foundation, with which we built a co-innovation lab dedicated to developing new expertise, technologies and applications based on cognitive computing and artificial intelligence methods in healthcare and clinical applications.

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Certifications

QUALITY

The GPI Group considers commitment to Quality at all levels to be a key element of its strategy. As one of our guiding principles, we believe that company success and customer satisfaction depend on the quality of the products and services we offer.
The GPI Group companies have achieved Quality Certification from DNV according to the UNI EN ISO 9001:2015 standard.

Certificato 9001 Lombardia Contact Srl

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Certificato 9001 GPI Spa

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Certificato 9001 GBIM Srl

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Certificato 9001 Cento Orizzonti Scarl

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Certificato 9001 Argentea Srl

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ANTI CORRUPTION

Operating in a way that complies with and respects the law is an important value for GPI, having achieved ISO 37001 certification for its internal and external procedure management standard, which supports and encourages building a culture of integrity, transparency and compliance intended to prevent and combat corruption.

Certificato 37001 GPI Spa

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FAMILY AUDIT

GPI is one of Italy’s first organisations to achieve the “Family Audit” Certification, thanks to the development of initiatives that favour balancing personal and professional time and contribute to improving people’s quality of life.

Family Audit in GPI

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Certificato Family Audit GPI

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RATING A3.1

The Cerved Rating Agency has awarded GPI the A3.1 rating. Cerved considers GPI to be a “Company with solid foundations and a good capacity to deal with financial commitments. Its credit risk is low”.

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SAFETY AND ENVIRONMENT

GPI places a great deal of importance on Workplace Safety and the Environment.

Salute e sicurezza sul luogo di lavoro – OHSAS 18001:2007 – Certificato 18001 GPI Spa

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Riduzione dell’inquinamento – UNI EN ISO 14001:2015 – Certificato 14001 GPI Spa

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Politica per la qualità la sicurezza e l’ambiente

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INFORMATION SECURITY

GPI’s business depends on the security of its and its customers’ data and information. Because of this, we have implemented and certified an Information Security Management System according to the UNI CEI ISO/IEC 27001 standard.

Salute e sicurezza sul luogo di lavoro – OHSAS 18001:2007 – Certificato 18001 GPI Spa

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Riduzione dell’inquinamento – UNI EN ISO 14001:2015 – Certificato 14001 GPI Spa

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Politica per la qualità la sicurezza e l’ambiente

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IT SERVICES

GPI has certified its Management System for the provision of multi-channel technical support services on hardware and software systems according to the ISO/IEC 20000-1:2011 standard.

Certificato 20000 GPI Spa

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APSS CALL CENTRE SERVICE

GPI is UNI EN 15838:2010 certified for the provision of the Call Centre Service for Provincial Healthcare Services Companies (APSS) in Trentino.

Certificato 15838 GPI Spa

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MEDICAL DEVICES

GPI and Insiel Mercato are UNI EN ISO 13485:2016 and 93/42/EEC certified for medical devices and telemedicine software design.

Certificato 93-42 Medical Device – GPI Spa

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Certificato 13485 GPI Spa

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POS MANAGEMENT

Argentea is COGEBAN 405010 “Terminal and acquiring POS management service” certified, according to the CB2 Protocol.

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